West Hampstead

Average Rating: 
3.62 / 5

Staff: 
Average: 3.2 (5 votes)
Speed: 
Average: 3.8 (5 votes)
Decoration: 
Average: 3.8 (5 votes)
Food: 
Average: 3.8 (4 votes)
252-254 West End lane
London
NW6 1LU
020 7794 1331
Halal: 
No
Nearby: 
West Hampstead Overground, Tube (Jubilee Lane) and Railway Station are all within half a mile walk of Nando's. There's a Vue Cinema back on the Finchley Road in the O2 Centre.
Parking: 
N/A
Photos submitted by: Pompey Ranger
Photos submitted by: Marc RYN
Photos submitted by: Elliott
Photos submitted by: Ryan
Photos submitted by: Marc RYN
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
Date of Last Visit: 
Monday, May 6, 2024
Rating: 
2.38 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Simply gross! Never going there again

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, February 26, 2022
Time of Day: 
Weekday Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Everything was great and even thoough they brought me the wrong order, the staff and manager handeled everything perfectly amd were very friendly and nice. Definitely returning to the place!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, September 16, 2018
Time of Day: 
Weekend Lunch
Rating: 
2.88 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The art work in this Nando’s is very inappropriate.. don’t get it, there’s kids visiting.

BRO700's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, July 9, 2018
Time of Day: 
Weekday Dinner
Rating: 
4.13 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Where to begin... My m8 had a special request for a halloumi burger without the mushroom but with avocado. Although this concept was initially difficult to get across, the friendly cashier ( Diego) found a way to make the meal cheaper!

KJ's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, October 16, 2017
Time of Day: 
Weekday Dinner
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I ordered the buttefly chicken medium and I really enjoyed it because I'd forgotten that it wasn't actually that spicy. I also shared sweet potato wedges with a friend and they were great! What a fun evening!

Pompey Ranger's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, November 9, 2015
Time of Day: 
Weekday Lunch
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Came into this store prior to the RYN event at a nearby store. This premises is in a rather upmarket area of London, normally I could never imagine living in London but I could see myself staying round here with its Waitrose, speciality butchers, hauteur cuisine freezer stores and trappings of the dolce vita. In fact the main language I heard walking down the road was French.

BaronSamedi1980's picture
How Helpful?: 
Average: 5 (2 votes)
Number of Visits: 
This was my first visit
How Busy?: 
Empty
Date of Last Visit: 
Sunday, October 4, 2015
Time of Day: 
Weekend Lunch
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I was heading to the big NFL game at Wembley stadium and in need of a pre-match meal away from the crowds at Wembley. The quickest way to Wembley stadium from where I live in Bedford is to get the Bedford to West Hampstead train and then the tube from West Hampstead to Wembley Park.

Adam's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, July 12, 2015
Time of Day: 
Weekend Lunch
Rating: 
1.88 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

My worst ever Nando's experience.

This was my first visit to this branch (my favourite one) for around three weeks, and I was surprised to find no members of staff that I recognised.

I walked in carrying my two year old daughter, and after waiting to be seated for four minutes I gave up and picked up a high-chair myself and took it to an empty table (this wasn't hard to find as only three other tables were in use).

Tes's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, April 17, 2015
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

just a great location to visit a Nandos

Serub15's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, March 31, 2015
Time of Day: 
Weekday Lunch
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great service, well cooked chicken. Restaurant let down by lack of cleanliness. Sticky tables and coke on the floor weren't particularly inviting

Elliott's picture
How Helpful?: 
Average: 4.6 (5 votes)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, October 28, 2014
Time of Day: 
Weekday Dinner
Rating: 
3 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Time for #RYNSaucy17, and West Hampstead was to be the location.

The outlet is a short walk from West Hampstead Thameslink station (how I arrived), Overground, and Jubilee line stations. Buses also regularly pass by the front, however car parking appeared to be somewhat non-existent. After the short walk, I arrived at West Hampstead Nando's.

DavidHillside's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, October 28, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Never before have I seen a large walking Nando chicken. It was almost hard to eat my dinner afterwards but somehow I managed it as it was soo delicious. The walking chicken was not seen again after we finished - worrying!

DoronSalomon's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, October 28, 2014
Time of Day: 
Weekday Dinner
Rating: 
2.88 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Not the biggest Nando's but coped well with a high volume of orders... I've no doubt mine would have come sooner had I not ordered the livers. They've still not quite cracked cooking livers in anything under than 15 mins.

SVC's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, October 28, 2014
Time of Day: 
Weekday Dinner
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I had a truly fantastic time at the Reviewer Dinner #RYNsaucy17 at West Hampstead Nando's. Not only was it extremely close to my house making it excitingly accessible and promising for an early start, but the company was outstanding, the quiz left me utterly quizzical and quashed my fears of a funless evening. I had a lovely double chicken wrap with cheese and extra halloumi, which was tender and delightful, but could have used a little more sauce.

Gerry Louis's picture
How Helpful?: 
Average: 5 (2 votes)
Author: 
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, October 28, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Another day, another Nando's, another RYN Reviewer dinner up in North Weezy London.
Busted my ass to get there on time and was thankfully not the last one to arrive and I sure pigged out there.

Tes's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, October 28, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

great location busy high street West Hampstead. Tasty meal, well cooked and served quickly.

oliveboy26's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, October 28, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Good bantz.
Tip: don't be late or you'll miss the raffle.
As for the quiz it was a fail that there was no Olivier in there and the questions were too hard but it's ok because I'm going to make the RYN host breakfast now.

Blaynos's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, October 28, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

RYN17 marked exactly a year since I first crumbled to Marc's powers and I've not missed a dinner since. West Hampstead is an easy branch to find; walking distance from the trifecta of stations (Tube/Thameslink/Overground) as well as both Finchley Road and Finchley Road & Frognal stations. It's a pretty small branch - the smallest I've been to host a RYN dinner but we were given the well decorated back section, just up a mini flight of stairs.

Steven Castellino's picture
How Helpful?: 
Average: 5 (1 vote)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, October 28, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Having never been to the West Hampstead nando's before I was originally quite annoyed at how long the walk was from the underground station but i quickly got over this when i got there! We had to wait quite a while to start the quiz and then subsequently order but when we did i ordered half a chicken, chips, spicy rice and halloumi, i think i overestimated my hunger as I struggled to devour the nandos delights.

DL UTV's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, October 28, 2014
Time of Day: 
Weekday Dinner
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

It was a good event. We had a lovely area. The food was good. It was well organised as usual. All in all a positive Nando's.

PHISHYPENGUIN's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, October 28, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

First visit to West Hampstead and a RYN event. Thoroughly enjoyable evening and the Nandos was on par with most of their other restaurants that I've vistited before. Food was delivered fairly quickly considering there was a large group of us. The restaurant itself could probably do with a little more lighting as it felt quite dark at times, but aside from that it ticked all the boxes!

Elaine's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, October 28, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Very tender chicken and a perfectly cooked corn on the cob. Loved having my photo taken with the chicken!

KJ's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, October 28, 2014
Time of Day: 
Weekday Dinner
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Having seen many the decor in many other Nando's, I found the artwork very unlike a lot of other restaurants in the UK and Namibia. Nando's is known for its rustic African themed restaurants, this one wasn't the same.

The food and service were good. I had a lovely evening with the raffle and quiz.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, October 5, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

butterfly chicken, halloumi cheese, macho peas, great taste. The frozen yogurt was good too.

Gerry Louis's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, September 13, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Ah i love the smell of free Nando's of an afternoon. A bon voyage party for my friend going off to uni brought me as an extended family member to the west hampstead branch. I used to frequent this one when i worked doze the road but haven't been here for a year. Got there late but the food had already been ordered so no waiting time and a table already prepared.

Serub15's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, July 4, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great food. Chicken was well cooked with generous amount of sauce.

Food took a long time to come and we had to chase.

Restaurant was dirty inside and staff did not make much effort to clean up quickly.

Positive was outside terrace area and opportunity to eat in the sun. Table was wonky though.

Overall, site in need of a bit of a revamp

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, June 27, 2014
Time of Day: 
Weekday Lunch
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

So it was the Friday before a 100km run, so what better way to prepare than the first of three Nando's? I was full of energy so it must have worked...

Tes's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, May 18, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

they were busy and restaurant quite full of customers, but food was a long time to arrive, and when it did not all the meals arrived at the same time,
will still visit there as on average quite good service and tasty food. Vanilla frozen yogurt really good

Tes's picture
How Helpful?: 
Average: 3 (1 vote)
Author: 
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, March 23, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Good location, reasonable service. Over several visits, consistently good meals

raphdean's picture
How Helpful?: 
Average: 3 (1 vote)
Author: 
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, March 22, 2014
Time of Day: 
Weekday Dinner
Rating: 
4.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great friendly place. They found us space - they even had a high chair for us.

LChorek's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
10-50
Date of Last Visit: 
Friday, March 14, 2014
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

It was a very satisfyingly large portion of chips, the rice was nice and soft ~(not hard like some places) and the 1/4 chicken was a breast piece which i had requested. (Sometimes I don't always get a breast piece) The service was friendly and quick.

raphdean's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, February 9, 2014
Time of Day: 
Weekday Dinner
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great meal and service even got free coffee and yogurt

SVC's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, February 6, 2014
Time of Day: 
Weekday Dinner
Rating: 
4 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This is my local Nando's and having recently had a take-away from them that I greatly enjoyed at my own house on the sofa, I decided to pop in for another Nando's (the 2nd of the week) to fill up my quote. They did not disappoint, they provided an exceedingly spicy wrap which was almost perfect despite one of the pieces of chicken being slightly dry. I even enjoyed their frozen yoghurt, which I do not usually partake in but my food was so spicy that I had to.

Tes's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, November 24, 2013
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

good atmosphere, and good London location. Nando's staff service quite good, only one small thing, one side order was served to a different person at our table, generally otherwise a tasty and enjoyable meal

Sam Mintz's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, October 24, 2013
Time of Day: 
Weekday Lunch
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Pub with a fantastic rotating Ales selection opposite "The Black Lion"

SVC's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, October 16, 2013
Time of Day: 
Mid-afternoon or late evening
Rating: 
2.5 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

On returning from a phone call to meet Marc Joss within the premises, I found him engaging in a discordant word with the manager who was being exceedingly punctilious and pugnacious and pedantic with regard to the utilisation of Nando's cards and how Mr Joss might use them in this context. After a flirtatious word, we were able to rectify the situation but both returned to our table feeling as if we 'd had to fight for the food we deserved.

Gerry Louis's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, October 13, 2013
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Haven't been to this branch in a while and the staff have changed but the service was still as good.
The only problem was that the cashier nearly charged me £10,800 on my bank card.
The food came quickly, was not burned and was very filling. I'm very happy that I now have my new loyalty card!!!
Had a lovely seat in the window watching the world go by. Myself and my companion could speak freely with no one to over hear us, or be squished up against.

raphdean's picture
How Helpful?: 
Average: 3 (1 vote)
Author: 
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, September 8, 2013
Time of Day: 
Weekday Dinner
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Two problems occurred at this visit

raphdean's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, August 3, 2013
Time of Day: 
Weekday Dinner
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Good atmosphere

Tes's picture
How Helpful?: 
Average: 2 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, June 3, 2013
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

buzzy location, nice decor and good atmosphere, and great food swiftly served

Adam's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, April 27, 2013
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I know I keep saying it but although this Nando's is always busy, there is never a queue to get a table and the food always comes quickly. And the attitude of the staff is great. Halfway through the meal, our waitress appeared with an extra portion of chips: she explained that when bringing our meal to the table she'd dropped a couple of chips on the floor!

Adam's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, April 23, 2013
Time of Day: 
Weekday Dinner
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Love this branch. Never wait for a table, always big portions, always fast service. The waitress totally forgot to bring our coffee/yoghurt. She realised her mistake before we had a chance to point it out and immediately told us it would be on the house!

Adam's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, February 15, 2013
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This is a good branch to visit for an early-ish (6pm) dinner with no queues. They had left "Spill the Beans" cards on every table, to let Nando's know your feedback. My feedback: "If Nando's Head Office would like to know what I thought of this meal, visit www.rateyournandos.com" !

Marc RYN's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, September 15, 2012
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

It had been quite a while since my last visit to West Hampstead Nando's and overall this was a good one. The best thing about this visit was that it was peak time on a Saturday night and the three of us (Olive, José and myself) were seated straight away.

hajmo's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
50+
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, June 6, 2012
Time of Day: 
Weekday Dinner
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

towards the end of the high street nearer to finchley road.

a couple nice bars and pubs in the area, but generally very local

Marc RYN's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, September 10, 2009
Time of Day: 
Weekday Dinner
Rating: 
2.75 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Parking is notoriously difficult in West Hampstead. We drove around for a good 10 minutes before luckily finding a space which was a 5 minute walk away from the branch and that was at 945pm on a Thursday!

Archive's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
Date of Last Visit: 
Wednesday, May 6, 2009
Rating: 
3.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Parking can be very hard to find in West Hampstead. I remember driving around for quite a while trying to find a parking space but eventually got lucky.

zanrafel's picture
How Helpful?: 
No votes yet
Author: 
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, January 8, 2009
Time of Day: 
Weekday Dinner
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The company made the night, of course besides the tender juicy chicken which adorned my peer's dish. The parking of course is an issue, yet in the evening, the best time for a nandos fill, is not too difficult to find; a short walk to wear off the side of corn on the cob is that is needed. Many amenities surround this secluded nandos, tucked deep in the midst of west hampstead.